The Professionals Who Keep Organizations Running
Behind every well-run organization is a layer of professionals who keep things moving — managing schedules, coordinating operations, handling customer concerns, and making sure the day-to-day doesn't fall through the cracks. Business administration and customer care talent is often undervalued until it's missing. When you have the right people in these roles, the rest of the organization runs better.
Business Administration
Administrative and operations professionals handle a wide range of responsibilities depending on the organization — executive support, office management, project coordination, contract administration, and more. The best ones are highly organized, discreet, and capable of managing competing priorities without losing focus. Cleo Consulting places administrative professionals at all levels, from office coordinators to senior executive assistants and operations managers.
Customer Care
Customer-facing roles require a specific combination of communication skills, patience, and product knowledge. Whether your team handles inbound inquiries, manages client relationships, or resolves escalated issues, the people in those roles directly shape how customers feel about your organization. We recruit for customer service representatives, client success managers, call center professionals, and team leads who can maintain quality under volume and pressure.
Our Approach
We take a careful approach to matching business administration and customer care candidates. Soft skills matter as much as experience in these roles — we look for professionals who are proactive, reliable, and genuinely good at working with people. Our recruiters spend time understanding the culture and pace of your organization before presenting candidates, so the fit is right from day one.
Whether you need temporary coverage, a permanent placement, or help building out a customer care team from the ground up, Cleo Consulting can help. Contact us to talk through what you're looking for.